Privacy Policy

1. Information We Collect

• Customer details such as name, address, contact information, and payment details.

• Shipping and customs documentation required for international trade.

• Transaction records related to orders, invoices, and delivery.

2. How We Use Information

• To process and fulfill export/import orders.

• To comply with customs, tax, and legal requirements.

• To communicate with customers regarding orders, shipments, and support.

• To improve our services and maintain accurate records.

3. Sharing of Information

• Information may be shared with:

  • Shipping carriers, customs authorities, and logistics partners for delivery and clearance.

  • Financial institutions for payment processing.

• We do not sell or disclose customer information to third parties for marketing purposes.

4. Data Security

• Customer information is stored securely and protected against unauthorized access.

• Only authorized personnel have access to sensitive trade and customer data.

5. Retention

• Records are retained only as long as necessary to meet legal, tax, and trade compliance requirements.

• After this period, data is securely deleted or archived.

6. Customer Rights

• Customers may request access to their personal information.

• Customers may request corrections or updates to inaccurate information.

• Customers may contact us to inquire about how their data is used.