Shipping Policy

1. Shipping Methods

• Goods are shipped via air freight, sea freight, or courier services, depending on size, weight, and destination.

• The shipping method will be agreed upon before order confirmation.

2. Processing Time

• Orders are processed within 3–5 business days after payment confirmation.

• Export documentation (e.g., customs clearance, certificates) must be completed before dispatch.

3. Delivery Time

• Transit times vary by destination:

• Air freight: 5–10 business days.

• Sea freight: 15–45 business days.

• Courier services: 3–7 business days.

4. Shipping Costs

• Costs are calculated based on weight, volume, and destination.

• Unless otherwise agreed, buyers are responsible for import duties, taxes, and customs fees.

5. Risk & Responsibility

• Risk of loss or damage transfers according to agreed Incoterms (e.g., FOB, CIF, DDP).

• Insurance can be arranged upon request.

6. Tracking

• Tracking details will be provided once goods are dispatched.

• Buyers can monitor shipment status online.

7. Restrictions

• Certain goods may be subject to export/import restrictions or require special permits.

• Buyers are responsible for ensuring compliance with local regulations.

 

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